Billing
NewYork-Presbyterian Hospital is committed to making top-quality medical services and healthcare professionals accessible to New York and surrounding communities. Please browse these pages for billing information relating to specific types of health insurance plans.
The Patient Financial Services Department of NewYork-Presbyterian Hospital intends to expand Internet access over the near future to bring more efficient and customer-friendly service to our patients. Future features will include e-mail inquiries and insurance updates as they are made available by the relevant governmental agencies.
Payment for all deductions, co-payments, and special amenity services is expected at the time of admission. After you are discharged, you will receive an itemized statement of hospital charges that will be sent to your billing address. Charges billed by the Hospital will include items such as room and board, specialized equipment, medications and the Hospital's component of x-ray procedures. If your insurance does not cover the entire cost of your hospitalization, you will be billed for the balance.
Any questions you have regarding your insurance company's specific coverage are best directed to the insurance company itself or, if you are covered under a group policy through work, to your employer. In all cases, you - not your insurer - are responsible for all payment for hospital and medical services. Since insurance plans often do not cover private duty nurses and other optional services, you will be responsible for payment to the Hospital for these services.
Professional Fees
As is customary, professional fees for your primary physician, surgeon and other hospital-based physicians will be billed and mailed separately. For example, you may receive separate bills from radiology, pathology and anesthesia in addition to the bill from your surgeon. In most cases, the bill from hospital-based physicians will originate from the group (e.g. Radiology Group). Each of these bills must be paid directly to the physician or agency indicated on the bill. If you have any questions about the charges, please call the number listed on the bill.
If you have any questions related to the charges shown on your statement, if you would like to discuss payment options, or if you believe you are owed a refund, please contact a financial services representative at:
Contact
- NewYork-Presbyterian/
Columbia - (212) 632-7440 or (800) 811-6683
- NewYork-Presbyterian/
Weill Cornell - Please add number for Weill Cornell
